A recent Microsoft update (KB3201845) has caused problems for many Windows 10 users, resulting in no internet connection. Here’s some things you can try to fix this.
Firstly, try restarting your computer. When it has restarted, try accessing the internet again. If there’ still no internet connection, proceed to the next step.
Reset Network Settings
Please note – You do not need to type the quotes “ shown below, as this is for highlighting the text you need to type.
Right mouse click the start Button
Left mouse click “Command Prompt (Admin)”
A black box should appear
Left mouse click into the box anywhere
Type the following string of words “netsh winsock reset catalog” and press enter on the keyboard
Ignore the message on the screen to restart the computer
Type the following string of words “netsh int ipv4 reset reset.log” and press enter on the keyboard
Restart computer
Attempt to access and search the internet
If the webpage doesn’t load continue below
Right mouse click the “Start button”
Left mouse click “Command Prompt (Admin)”
A black box should appear
Left button click into the box anywhere
Type the following string of words “netsh int tcp set heuristics disabled” and press enter on the keyboard
Type the following string of words “netsh int tcp set global autotuninglevel=disabled” and press enter on the keyboard
Type the following string of words “netsh int tcp set global rss=enabled” and press enter on the keyboard
If this doesn’t fix the issue for you, please try following Microsoft’s official help guide